Privacy Policy

1. Who are we

Moonbeetle is a web design and webmaster service based in Antwerp, Belgium. We create, maintain and support websites for businesses and organisations. As we work with clients and their websites, we sometimes process personal data. We always do so with due care and in accordance with the GDPR (General Data Protection Regulation).

  • Biartstraat 55 bus 401, 2018 Antwerp, Belgium
  • BE0639.647.989
  • +32 484 974 174
  • info@moonbeetle.com

2. What personal data do we collect?

Depending on how you contact us or work with us, we may collect the following:

  • Name and company name
  • Email address
  • Phone number
  • Address and billing details
  • Messages you send us
  • Technical website information (for support or maintenance)
  • Website analytics data (when visiting our website)

We only collect data that is necessary to be able to provide our services.

3. Why we use your data

We use personal data solely to:

  • Communicate with you
  • Provide web design or webmaster services
  • Maintain and support your website
  • Send invoices and keep accounting records
  • Improve our services
  • Comply with legal obligations

We do NOT sell or rent your personal data to third parties.

4. Sharing data with third parties

To carry out a website service, some trusted partners may process limited data:

  • Hosting providers
  • Domain name registrars
  • Email providers
  • Backup services
  • Accounting software

They only receive the information necessary to perform their task and must handle it securely.

5. How long we keep data

We keep personal data only as long as necessary:

  • Customer and invoice data: as required by Belgian tax legislation.
  • Project communication: as long as necessary for support and follow-up.
  • Website data: as long as we maintain your website

You can request deletion when legally possible.

6. Security

We take reasonable technical and organizational measures to protect data:

  • Strong passwords and device security
  • Encrypted connections where possible
  • Backups are stored securely
  • Access is limited to the freelancer and essential suppliers

7. Your rights

You have the right at all times to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (where legally possible)
  • Object to processing
  • Withdraw consent

To exercise these rights, you can send an email to: info@moonbeetle.com

8. Data breaches

If a serious data breach occurs that affects your personal data, you will be informed, as required by law.

9. Questions

If you have questions about privacy or data protection, you can contact: info@moonbeetle.com